Simply drag and drop a user from your contact list to the phone icon to make an audio or video call to that person. Receive phone calls when you are away from your desk by having your calls sent to another number, for example, to a cell phone. You can view your recent placed calls, missed calls, and received calls and initiate a new call, view the contact card of the other party, and see the call duration information. You can click to call or make a video call directly from Microsoft Internet Explorer, Microsoft Office Excel, and Microsoft Outlook applications. Streamline processes by placing calls from the application you are currently using. Receive incoming call alerts with the option to answer with audio only or with video, or divert the call to your voicemail.Ĭlick to call from Microsoft Office applications and browsers Predictive search provides suggestions to you as you type in a search query, and it can index your Lync contact list, recent contacts, Microsoft Active Directory, Lightweight Directory Access Protocol (LDAP), Enterprise Data Integration (EDI), or Cisco User Data Services (UDS). Search for anyone in your address book and initiate a call to that person, or simply type a phone number or enter a Session Initiation Protocol (SIP) Uniform Resource Identifier (URI) and then right-click to initiate the call. Right-click to make an audio or video call or start a conference from a contact list or instant messaging sessionĬheck the presence of the person you want to call, and then initiate an audio-only or video phone call to that person quickly by right-clicking and selecting "Place a Call" or “Place a Video Call.”Īudio or video call from Skype for Business or Lync Table 1 lists the features and benefits of Cisco UC Integration for Microsoft Lync.
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